At Gunsej India, we are driven to nurture and deliver solutions to challenges related to people, process and tools. From our humble start in 2018 at our headquarters, we’ve scaled the industry as India’s fastest growing Recruitment, training, staffing, project solution consulting services.

Industry Go Packs

Go Packs are solution accelerators that implement a particular solution and automate industry-specific processes in a reduced time span. Our Industry GO Packs enable us to deliver outcomes in weeks rather than months using pre-built IP for specific industries and clouds.
We have the following Go Packs:

Salesforce Field Service Go Pack for Manufacturing: It enable manufacturers to streamline their field service operations by maximizing technician’s efficiency through optimized job scheduling, real-time tracking of parts through inventory management and case & work order management.

Key Account Planning Solution for B2B Industries: It provides Account 360-degree view with features of account segmentation, real-time tracking of orders, field sales visit planning and distributor collaboration.

Customer Acquisition Go Pack for Lending: It is specifically designed to enable Campaign to Lead cycle for Fintech taking into account unique business model of Fintech special planetary industry, digital ecosystems that they typically connect and regulatory environment they need to operate in.

Customer Care Go Pack for Financial Services: It provides 360-degree view of all customer service transactions spanning customer onboarding, digital scheduling, service automation, SLA tracking and client & Partner servicing.

Cloud Go Packs

4 modular Go packs for Service cloud – covering the breadth and depth of customer service experience:

Cognitive Contact Centre: Next-generation infrastructure and customer experience based on industry-leading platforms of Amazon Connect and Service Cloud

Service Cloud experience pack: (Base Pack + Self Service Communities Portal, Einstein Bots) – it would get your customer interactions up and running in 4 weeks

Tableau CRM/ Einstein Analytics: Visualize and summarize millions of rows of data in well-designed dashboards to gain insights into company performance

Cross-Cloud Content Management: Capability to tailor the connector based on the customer requirements to handle a large volume of documents in a more affordable cloud platform while managing the processes in Salesforce (e.g., Salesforce -> AWS S3)